The manager, Petrina Riley, has invested in the residential property markets in both Cairns and Hervey Bay, and is acutely aware of what it takes to achieve a maximum return on investment.

Her experience includes managerial roles on resorts, as well as renovating her own properties and preparing them for tenants.

This hands-on and practical knowledge will ensure operating costs for repairs and maintenance is minimized, as small jobs which can erode investor profits will be handled directly without using outside contractors or handymen.

Being on-site, Petrina will be able to provide site inspections for prospective tenants outside of normal office hours (as most people work 9-5).

Most people also want to move on a weekend, when many rental offices are closed and keys cannot be collected they have to wait until a weekday.

• The manager resides at the complex and is on call 24/7
• The manager owns and runs the management business, caretaking and letting
• The manager has a financial and vested interest in the property, management of the complex, and is the largest investor
• Having paid a significant amount for the management rights, the on-site manager has a vested interest in keeping all units occupied and maintaining the highest level of income for owners
• She is able to carry out minor repairs at no or minimal cost - tradesman are not always required for small but sometimes costly jobs.
• She will keep fellow owners informed about the complex, its performance and condition.
• The on-site manager is responsible for the caretaking and presentation of the complex, to make it attractive for tenants